Need help?
Frequently Asked Questions
All our goods are handmade to order in our workshop in Canberra, Australia. We source the finest quality vegetable tanned hides and hardware so that your pieces will last forever.
We proudly offer a no-fuss refund policy. Receive a full refund on all goods where returns are initiated within 14 days of delivery.
Your goods must be in as-new condition (no signs of wear) and with the packaging it arrived in.
To initiate a refund, please email us at hello@kennedyhoelscher.com.au with your order number.
Each item is handcrafted to order so as soon as your order is placed, we get to work! You should get a tracking notification within 2-5 of business days. If an order is urgent (oops that last minute gift) get in touch and we can speed your order up.
We make your belt to fit you - no more one size fits all aka 10 hole belts. Head over to our Size Guide page to make sure you order the perfect fit.
Absolutely!
See something you like but wondering if you can mix and match the hardware? Or have a particular colour leather in mind that isn't listed? Interested in customising something amazing?
Head to our Contact page, drop us an email and we would love to work with you to create your perfect, one of a kind piece.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Free shipping for all Australian orders.
Drop a line to hello@kennedyhoelscher.com.au or contact us through our contact page! We're always happy to chat.